501
SMTPERRORCommonClient ErrorHIGH confidence

Syntax error in parameters or arguments

What this means

The 501 code indicates the command was recognized, but its parameters or arguments were invalid. This could be a malformed email address or an incorrect value for a command option.

Why it happens
  1. 1The email address in `MAIL FROM` or `RCPT TO` is not properly formatted (e.g., missing '@' or domain).
  2. 2Invalid characters are present in the arguments.
  3. 3The parameters do not conform to the expected syntax for the given command.
How to reproduce

A client provides an invalid email address in the `MAIL FROM` command.

trigger — this will error
trigger — this will error
MAIL FROM:<sender-example.com>
501 5.1.7 Bad sender's mailbox address syntax

expected output

501 Syntax error in parameters

Fix

Validate email address syntax

WHEN Before sending the `MAIL FROM` or `RCPT TO` command

Validate email address syntax
// Use a regex or library to validate email address format
const email = "bad-email";
if (!isValidEmail(email)) {
  throw new Error("Invalid email format");
}

Why this works

Ensures that malformed addresses are not sent to the mail server, preventing this error.

What not to do

Retry without fixing the parameters

The server has permanently rejected the parameters as invalid. It will not work on a retry.

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